Privacy Practices
Advanced 3D, Inc was founded in 2022 to address the rapid expansion of the prototyping and 3D printing market. We have built a state-of-the-art infrastructure capable of 24/7 operation to provide our customers with rapid turn-around. As a digital-first organization, protecting your privacy is a core value of our organization. It is, therefore, essential for us to tell you what personal data we collect, how this data is used, and what choices you have with how Advanced 3D, Inc handles your information.
While our product offerings leverage manufacturing with the latest additive technologies and workflows, it must occur with a trust that personal data is secure.
This Privacy Notice is intended for US and Canadian residents only.
Responsible
Advanced 3D Inc, 310 Airport Rd., Kinston, NC 28504
Data Protection Officer
Data Privacy Coordinator: Brent Wright
Email: brent@adv3dinc.com
Phone: (252) 208-9575
Privacy inquiries can also be mailed to the following address:
Advanced 3D Inc
Attention: Data Privacy Coordinator
310 Airport Rd
Kinston, NC 28504
Use of the Advanced 3D Website
When you visit our website, the web server temporarily collects the following information and stores such information in server log files:
Browser type and version,
Operating system used,
Referrer URL,
Browser string
Hostname of the accessing computer,
Time of the server request, and
IP address.
Purposes:
Advanced 3D Inc’s interest is the secure and functional operation of the website. The logged data is used for the purpose of data security, such as to defend against attempts of attack on our web servers. We reserve the right to carry out statistical evaluation of data records to ensure data integrity of our website users, customers, and staff.
Legal basis:
We have a legitimate interest in ensuring data security and trouble-free operation.
Storage periods or criteria for determination:
The data will be deleted after 180 days.
Customer Account Request Form
Advanced 3D provides users with secure login credentials to submit orders and access resources tailored to their unique needs. Customer Account Request forms allow prospective customers to send us information about their organization and manufacturing requirements in order for us to determine the digital manufacturing solutions that best meet their needs.
When you submit a Customer Account Request Form, we process the following data to determine your eligibility:
Contact information
Name
Phone Number
Address
Language
Information about the organization you work with
Product interest
Mandatory data fields, which are necessary to determine if Advanced 3D Inc can meet your needs, are required before the form can be submitted.
Legal basis:
By filling out the Customer Account Request Form, you consent to Advanced 3D Inc saving and using your personal and medical data.
By requesting a Customer Account Request Form, you have demonstrated an interest in such products and services. Thus, Advanced 3D handles your data to respond to your request to trial our products. The use of your data is necessary for Advanced 3D Inc to determine what products and services you might need to achieve your manufacturing and digital workflow goals.
Online Contact Form
You can ask questions or share information with us through various contact channels on our website.
In case you contact us, we process the following categories of data, for example:
Contact information
First name, last name
Address
Email address
Phone
Topic-specific information
Content of your inquiry
Inquiry specific information
Purposes:
Ensuring that your inquiry is processed quickly in accordance with Advanced 3D Inc’s quality standards. This includes data recorded, allocation and processing of the inquiry by the relevant company departments.
Legal basis:
You provide your consent for data processing when you fill out the contact us form.
When, how, and to whom do we share information
We do not sell your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition. If Advanced 3D Inc sells all or part of one of its product lines or divisions, your information may be transferred to the buyer.
We may also disclose your personal information to our financial, insurance, legal, accounting, and other advisors that provide professional services to us. We may disclose your personal information in the event that we are (i) subject to negotiations for the sale of our business or part thereof to a third party, (ii) are sold to a third party or (iii) undergo a re-organization. We may also need to transfer some or all of your personal information to the relevant third party (or its advisors) as part of any due diligence process or for the purpose of analyzing any proposed sale or re-organization. In addition, we may transfer your personal information to a third party, such as a re-organized entity or third-party purchaser, or an acquirer or licensee of an existing marketed product or investigational, unapproved compound or asset, to be used for the same purposes as set forth in this Privacy Notice.
There may be times when Advanced 3D Inc may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation. Advanced 3D Inc may also disclose your personal information to third parties when needed to: enforce this Privacy Notice and the other rules about your use of this website; protect the rights or property of our customers, the public, Advanced 3D Inc or others, and to exercise, establish or defend Advanced 3D Inc’s legal rights; protect someone’s health, safety or welfare; comply with laws, regulations, court orders or other legal processes.
To data processors – companies and service providers that Advanced 3D Inc commissions with the processing of data within the legally stipulated framework. In this case, Advanced 3D Inc remains responsible for the protection of your data. Our data processors are carefully selected, are bound by our instructions, and are regularly checked by us. We only commission processors who offer sufficient guarantees that suitable technical and organizational measures are taken in such a way that processing is carried out in accordance with the requirements of present data protection regulations and guaranteeing the protection of your rights.
Information on the use of cookies and other technologies
To ensure that our website works securely and properly and to offer you relevant products and services, we and our service providers use cookies and other technologies on our websites. When we use cookies, we may use “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you and/or your browser delete them). For example, we may use cookies to remember your personal preferences, such as sections of the website that you visit frequently, your user ID, or other settings so you do not have to set them up every time you visit, and we may use cookies to serve you relevant advertising tailored to your interests. Some of the cookies we use are associated with your Advanced 3D Inc account (including personal information about you, such as the email address you gave us), and other cookies are not.
We may use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of Advanced 3D Inc services and report on activities and trends. This service may also collect information regarding the use of other websites, Mobile Apps and online resources. You can learn about Google’s practices by going to https://policies.google.com/privacy/google-partners, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout. Certain Services may have additional cookies and we will provide you with additional information in the specific terms, privacy notices and/or consent forms for those services.
Hyperlinks to third-party websites
This website may contain links to non-Advanced 3D websites. The links are provided to you for your convenience, but Advanced 3D Inc does not review, control, or monitor the privacy practices of websites operated by others. We are not responsible for the performance of websites operated by third parties or for your business dealings with them. We recommend that you review each website’s privacy practices and draw your own conclusions regarding the adequacy of these practices.
Your rights
You may have certain rights and choices regarding our processing of your personal data. Depending on your jurisdiction, applicable law may entitle you to additional consumer rights, including the right (with certain limitations and exceptions) to:
Know the categories and/or specific pieces of personal information collected about you, including whether your personal information is disclosed, and with whom your personal information was shared
Access a copy of the personal information we retain about you
Request deletion of your personal information
We reserve the right to verify your identity in connection with any requests regarding personal information to help ensure that we provide the information we maintain to the individuals to whom it pertains and allow only those individuals or their authorized representatives to exercise rights with respect to that information. If you are an authorized agent making a request on behalf of a customer or organization, we may require and request additional information to verify that you are authorized to make that request.
We reserve the right to deny your request if we cannot verify your identity. Where we deny your request in whole or in part, we will endeavor to inform you of the denial and provide an explanation of our actions and the reasons for the denial.
If you have an account with Advanced 3D Inc, we reserve the right to collect, retain, and use your personal information in accordance with the terms of the relationship(s) until such time as the relationship is terminated or expired.
We will not restrict or deny you access to our website because of choices and requests you make in connection with your personal information unless removing that information prevents the functionality of specific resources, such as submitting a build request.
You may exercise any of your rights in relation to your personal information by contacting us using the details provided under the “Data Protection Officer” section.
Transfer of personal data to countries outside the USA and Canada
We may transfer your data to entities whose registered office is located outside the USA and Canada. In doing so, we will ensure prior to the transfer, that apart from exceptional cases permitted by law and where an adequate level of data protection exists at the recipient’s end. Information on suitable safeguards may be sought from 3rd party experts in international privacy, security, and intellectual property to protect our website users, customers, contractors, and employees.
Changes to this privacy policy
We will revise this privacy notice whenever changes are made to the core functionality of the website or other reasons that require it. You will always find the current version on this website.
State of declaration: August 18, 2023
Further privacy notices
Personal Information Protection and Electronic Documents Act
The Personal Information Protection and Electronic Documents Act (PIPEDA) provides Canadians with a right to access the personal information that an organization holds about them. They also have the right to challenge the accuracy and completeness of the information and have that information amended as appropriate. Requests for access to personal information will be processed within 30 days of receipt. If needed, we may extend this 30-day timeline with notification to the individual.
The Children’s Online Privacy Protection Act
Advanced 3D Inc cares about protecting the online privacy of children. Absent appropriate consent, we will not intentionally collect any personal information (such as a child’s name or e-mail address) from children under the age of 13.